The Bright Idea...

Introduction of School-Based Diabetes Clinic

Living with diabetes during adolescence can be difficult, with peer pressure and risk taking resulting in it being a vulnerable time in the life of the patient. High DNA rates at diabetes clinics are a problem, and this can significantly negatively impact upon the health of the young person. The Newcastle Upon Tyne Hospitals NHS Foundation Trust have carried out a pilot programme to look at taking diabetes clinics to the patients themselves, working with school leaders to set up a safe and confidential space to see the patients during school time. Attending clinic in this way means that the young people can more easily express their real feelings about diabetes, and they can be more actively involved in the management of their condition.

The Innovators...

Yolanda Alins Sahun, Paediatrician
Kerry Camara, Paediatric Specialist Nurse and Educator
Dr. Jason Gane, Consultant Paediatrician
Dr. Daniel Schenck, Consultant Paediatrician and Lead for
Paediatric Diabetes
Dr. Yincent Tse, Consultant Paediatric Nephrologist and Lead for Quality Improvement
The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Bright Idea...

No More 'People in Suits'

The team at NHS Newcastle Gateshead Clinical Commissioning Group has consulted with older people who have indicated that they can feel dissatisfied when ‘people in suits’ tell them what they should or should not be doing in terms of their health. In response to this, the team have worked in conjunction with the North of England Mental Health Development Unit (NEMHDU) to develop a self-care Programme that supports older people with better understanding how to access support services and then sharing the information with other older people. The Programme aims to help older people to improve their own health and wellbeing, as well as helping them to gain the skills and confidence to connect to their community to enable them to share information with their own networks.

The Innovators...

Caroline Kavanagh, Programme Manager
Lindsay Pearson, PPI and Public Engagement Lead,
NHS Newcastle Gateshead Clinical Commissioning Group

Paul Johnson, Director
North of England Mental Health Development Unit (NEMHDU)

Marilyn Young, Lynne Davison, John Ruffley and Pat Frazer, Volunteers

In collaboration with:
Age UK Gateshead

The Bright Idea...

GP Direct Booking Via NHS111

A pilot has been established by the North East Urgent and Emergency Care Vanguard in conjunction with North East Ambulance Service NHS Foundation Trust to implement direct GP booking in the North East region, and this was part of a wider Programme of work with GPs to improve the integration of Primary Care with urgent care provision. The pilot facilitated the process of electronic booking of GP appointments via NHS 111 directly into the diary of the registered GP of the patient, without the requirement for any follow up calls, providing a streamlined and positive patient journey. The Trust are now developing the service to further improve engagement with GPs and stakeholders, to drive the service forward and continue to benefit patient care.

The Innovators…

Lee Henderson, Relationship Manager
Mark Hunter, Section Manager
North East Ambulance Service NHS Foundation Trust

Diane Nielsen, Programme Manager
North East and North Cumbria Urgent and Emergency Care Network

Nicola Murray, IT Training Lead
North of England Commissioning Support

EMIS Health and Black Pear Software